cv707 Privacy Policy: How We Handle Your Information
cv707 collects only the account and transaction data needed to run your session, process payments through bKash and Upay, and keep your account secure. What we collect, why we keep it, and how you can request changes — it is all set out here, and access depends on your local law and eligible regions.
Account data only
bKash and Upay context
Your rights, clearly stated
Request changes anytime
POLICY POSTURE
What This Policy Covers and How It Applies
We collect information you provide when you register, log in, or carry out a transaction — your name, contact details, and wallet identifiers such as your bKash or Upay number when you initiate a deposit or withdrawal. Session data, including device type, browser, and page paths, is recorded automatically to maintain continuity across your sessions. We do not sell, rent, or share your personal information with third parties for marketing purposes. Data shared with payment processors like bKash and Upay is limited to what those processors require to complete a transaction and is governed by their own privacy terms. We retain account records for as long as your account remains active and for a reasonable period afterwards, in line with applicable record-keeping obligations. You can request a summary of what we hold about you by contacting our support team through the routes published on this site. Requests are reviewed and responded to within a reasonable period. Where local law in Bangladesh or your eligible region places additional obligations on us, those obligations take priority over any general statement in this policy. If you are unsure whether access to cv707 services is permitted under your local law, check with your own legal adviser before continuing.
bKash Data
When you add a bKash number to your account wallet, only the minimum identifiers needed to complete or verify that transaction are passed to the bKash processor. We do not store full wallet credentials on our servers.
Upay Transactions
Upay payment data is handled the same way. The transaction reference and amount are logged in your account history so you can check them at any time from your wallet page.
Session Records
Device and browser session data is kept to support login continuity and account security checks. It is not used for advertising profiling or shared with ad networks.
Retention Window
Account records are held while your account is active. After closure, records are kept for a period consistent with applicable local obligations, then deleted or anonymised in line with our internal schedule.
POLICY SCOPE
Where This Policy Applies and What It Does Not Cover
This policy applies to data collected directly through cv707 — your account registration, session activity, and transactions processed through the platform. It does not extend to third-party services you reach through links on the site, including external payment processors' own data practices. Understanding the boundary between what we control and what we do not is part of using the platform responsibly. Access to features and the scope of data we may hold also varies depending on your local law and eligible region.
Account Access
Data collected when you log in, update account details, or change your session settings falls under this policy. This includes your registered contact details and any wallet identifiers you have added.
Transactions
Payment records — including bKash and Upay references — are within our policy scope. Processing details handled entirely by the payment provider operate under that provider's own terms, not ours.
Site Content
Browsing and session data gathered while you move through the lobby, account pages, or support sections is covered here. This data is used only for session continuity and security, not for advertising.
Third-Party Services
Links to external services, payment processors or any platform outside cv707 fall outside our policy. Once you leave our domain, the data practices of that service govern how your information is handled.
YOUR ACCOUNT RIGHTS
Practical Steps Available to You Under This Policy
You have the right to ask us what personal data we hold on your account, to correct any detail that is inaccurate, and to raise a question if something about our data handling is unclear. These are not automatic system features — they are handled through our support team using the contact routes published on this site. To review the data we hold, send a written request through the support channel and include the account identifier you registered with. Corrections to your contact details, registered wallet number, or other account fields can be made through your account settings page; if a field is locked, contact support to request a manual update. If you have a question about how a specific piece of data — for example, a bKash transaction reference or a session log — is being used, raise it through the same support route and we will respond with the specific detail you need. Availability of some rights may depend on your local law and eligible region.
Review Your Records
Send a written data request to our support team with your account identifier. We will confirm what personal data is held and the purpose for which it is kept, within a reasonable response period.
Correct Account Details
Editable fields — contact details, registered wallet identifiers like bKash or Upay numbers — can be updated from your account settings. For locked fields, contact support directly with the correction you need.
Raise a Question
If anything in this policy or in your account data record is unclear, reach the support team through the published contact routes. Specific data questions — a particular transaction log, a session record — get a direct, specific answer.
Request Support
For any data-related request that goes beyond self-service account edits, use the support routes listed on this site. Requests that involve account closure or full data deletion are handled on a case-by-case basis.
CONTACT ROUTES
How to Reach Us About This Policy
If you need to raise a data or privacy question, use one of the published contact paths below. We do not publish a postal address or phone line for privacy requests — all contact for data matters goes through the channels shown here. Response times are not guaranteed, but each request is reviewed and replied to individually. Your inquiry should include your account identifier and a clear description of the data you are asking about.
Live Support Chat
Open the support widget from any page on cv707 while logged in. State your data question in the chat and include your account reference number so the team can locate your record directly.
Support Email
Send your written data request to the support email address listed in your account settings page. Include your registered contact detail and a description of the specific record or correction you are requesting.
Account Settings Page
Minor data corrections — contact details, wallet identifiers like bKash or Upay numbers — can be submitted from within your account settings without contacting support. Check that page first before raising a formal request.
DATA HANDLING PRACTICE
How We Manage Data, Cookies and Account Security
Our approach to your data is built around keeping only what is needed, for only as long as it is needed. We use standard session cookies to maintain your login state across pages and to remember your device for continuity — you can clear these from your browser settings at any time. Account security measures are applied at the session level; if a login is detected from an unfamiliar device or location, the session may prompt for additional verification steps as shown on the login page. Retention periods vary by data type: transaction references are kept in line with applicable local obligations, while session logs are held for a shorter window. Contact our support team if you want to know the specific retention period for a particular category of data you are concerned about.
Cookies
We use session and functional cookies only — no advertising or cross-site tracking cookies. Session cookies keep you logged in while you navigate. You can clear them from your browser at any time without losing your account.
Account Security
Session-level checks flag unusual login patterns. If your account is accessed from a new device, the platform may prompt a verification step as shown on the login screen. This protects your wallet and transaction history.
Retention Schedule
Transaction records — including bKash and Upay references — are retained in line with applicable local obligations. Session logs are held for a shorter period. After account closure, data is deleted or anonymised according to our internal schedule.
Policy Changes
If this policy changes in a material way, we will update the version on this page. Continuing to use your account after a posted update means you have had the opportunity to review the change. Raise any question through the support routes listed here.
POLICY QUESTIONS
Common Questions About Your Privacy on cv707
These questions address what we collect, how long we keep it, and what you can do about it. If your question is not covered here, raise it through the support routes on this page.
What personal data does cv707 collect when I register?
We collect the contact details and identifiers you enter during registration — your email address, registered name, and any wallet identifiers like a bKash or Upay number you add later. Session and device data is recorded automatically when you log in.
Does cv707 share my data with third parties?
We do not sell or rent your data. Payment processors like bKash and Upay receive only the transaction identifiers they need to complete a payment. Each processor's own privacy terms govern how they handle that data on their side.
How do I find out what data cv707 holds about me?
Send a written request to our support team through the chat widget or support email listed in your account settings. Include your account identifier and we will confirm the categories of data we hold and their purpose.
Can I correct or update my account data?
Most fields — contact details, registered wallet numbers — can be edited directly from your account settings page. If a field is locked, contact support with the specific correction. We will update it after verifying your account identity.
How long does cv707 keep my data after I close my account?
Transaction records are kept for a period consistent with applicable local obligations in Bangladesh or your eligible region. Session logs are held for a shorter window. After those periods, data is deleted or anonymised according to our internal retention schedule.
Does using cv707 depend on local law and eligible regions?
Yes. Access to cv707 and the scope of data we may hold varies depending on your local law and your eligible region. If you are unsure whether access is permitted under your local law, we recommend checking with your own legal adviser before continuing.